Receptionist

Summary:

The Receptionist will be the first point of contact and welcome and greet all visitors to the institution. This position will answer questions and provide information to SCI-Arc’s visitors, students, faculty and staff.

Essential Duties and Responsibilities:

• Greet visitors, students, faculty and visitors courteously; answer questions, give directions and monitor visitor access
• Answer the main line for the institution, and route calls to appropriate departments or persons, retrieve messages from general voice mail box and distribute accordingly
• Perform general office duties such as generate postage, shipping, receiving, distributing mail and faxes, filing, photocopying, collating, ordering office supplies, and facilitating office machine maintenance and repair service
• Compose routine correspondence; conduct research and compile statistical reports as needed
• Generate ID cards and maintain building access card system, and issue parking passes, work with Security to monitor parking passes
• Coordinate SCI-Arc’s Campus Dog Policy and registration process; keep a database of approved dogs on campus.
• Assist with annual tuition survey of peer institutions.
• Work with Registrar to schedule classrooms each semester; maintain classroom charts and update staff calendar
• Daily pre-office opening, monitoring of Staff and Faculty break rooms; order supplies, make morning coffee, assess for maintenance needs
• Support with annual events such as Graduation, Spring Show, and Main Event as needed
• Handle information management in emergency situations
• Communicate to facilities and maintenance crew regarding issues, cleaning, or maintenance needs brought to your attention
• Schedule food trucks weekly for student population
• Other duties as assigned

Qualifications:

• High School Diploma required
• Minimum 2 years of administrative experience in a customer-oriented environment
• Proficient with Microsoft Word, Excel, and Outlook
• Customer service demeanor, pleasant phone manner and an understanding of the role of customer service in the success of the institute are essential
• Must possess great verbal and written communication skills
• Ability to multi-task successfully
• Demonstrate flexibility with changing priorities
• Experience with multi-line phone systems preferred